![]() Sadly, these 100ml bottles evaporate as if I'm chugging them, and lasted only a little over a month. #Estee lauder color shine 919 fantastical lipstick skin#. ![]() We don’t guarantee that we will receive your returned item. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. Please ensure that items are packed securely to prevent any damage in transit. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If you need to exchange it for the same item, send us an email the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. We only replace items if they are defective or damaged. If you’ve done all of this and you still have not received your refund yet, please contact us at (if applicable) Then contact your credit card company/bank, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. ![]() We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Return authorization (obtainable from our Customer Services department).Item in the same condition as you received.In order to process your returns as quickly as possible, all returns must include: ![]() Please check your fragrance or home scent orders carefully, as fragrances and home scents can NOT be returned under any circumstances due to international aviation restrictions. If 14 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange. A cancellation request approval depends on whether the item is already processed or not. If there is any damage to the packaging on delivery, contact us immediately at you have any questions about the delivery and shipment or your order, please contact us at usually dispatch items within 24 hours and cancellations needs to be made prior to that by contacting us via our contact form. Please enter your shipping postcode at checkout to calculate exact shipping cost. We provide Free Shipping for most products. You can provide special delivery instructions on the check-out page of our website if required. Products may also be delivered in separate shipments. Unless there are exceptional circumstances, we make every effort to ship your order within 7 - 12 days from the date of your order.ĭate of delivery may vary due to carrier shipping practices, delivery location and the items ordered. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Our items are usually processed within 1 - 2 business days. We ship from multiple supplier warehouses located in Australia, USA & Singapore as follows:ĭelivery times are estimates and commence from the date of shipping, rather than the date of order. Christmas Island and Cocos (Keeling) Island.Items offered on our website are available to Australia Wide and we don't ship to the following:
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